PEMBERTON VALLEY INN

1427 Collins Road, PO Box 941

​Pemberton, BC V0N 2K0

info@pembertonvalleyinn.com

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© 2016 Pemberton Valley Inn

Inn Policies

Booking and Rates:

  • You must be a minimum of 21 years of age.

  • A valid credit card  (Visa, Master Card, American Express) and contact information are required to confirm all reservations. 

  • A 2 (two) night minimum stay is required.

  • 50% of the full reservation amount is charged as a deposit to confirm a reservation (please see the Inn’s Cancellation Policy).

  • Rooms rates and additional fees (if applicable) are quoted in Canadian funds and are subject to the following: 5% Goods and Services Tax.  

  • Rates are based on double occupancy. There is a maximum of two(2)guests permitted per room.

 

Check In:

  • Between 4 and 6 PM.  Earlier or later arrival can be accommodated if previously arranged. Just let us know.

 

Check Out:

  • 11 AM.

 

Please also note the following:

  • Pet Policy:  We allow dogs only. Maximum of two (2) small dogs OR one (1) larger dog (up to 75 lbs) per room allowed. The Nairn (first floor) room is our dog-friendly suite. Please note that we charge an additional $25 Pet Stay fee to cover additional cleaning costs. Guide and aid dogs are always complimentary. To ensure that all goes smoothly for all of our guests, pet lovers and not, pets must be supervised at all times and not left alone in the guest room.

  • Additional bedding: Our rooms are limited to two guests per room, however in the event that a second sleep space is desired, an adult foam "fold-a-bed" and linens can be provided for an additional $45 per reservation charge. Quantities are limited, so please confirm availability at booking.

  • Kids: We welcome children ages 14 years and older.

  • Smoking Policy: We are a 100% smoke–free facility, this includes electronic and vapour cigarettes on all balconies and porches. Should evidence of smoking be found in your guest room after you have checked out, a $250 cleaning fee will be charged.

  • Groups: If you are looking to rent the whole Inn, we have three rooms with a capacity of 6 persons. Our rates depend on the season. If you are interested in booking the whole space, you're welcome to book rooms online or give us a call. We unfortunately are unable to hold room without a reservation and deposit paid. Please note that group bookings (of all three rooms) require a 7-day notice of cancellation for a full refund of the reservation deposit.

Cancellation Policies

 

Cancellation Policy:

  • Single room bookings: Refunds are issued for any cancellations made 72-hours prior to arrival (4 PM date of check-in). For reservations cancelled within 72-hours of arrival, the full deposit will be forfeited.

  • Group - multi-room bookings: Refunds are issued for any cancellations made 7-days prior to arrival (4 PM on the date of check-in). For reservation cancelled within 7-days of arrival, the full deposit will be forfeited.

Christmas Holiday Season Cancellation Policy:

  • December 17th through January 6th: Reservations can be cancelled without penalty 3-weeks (21 days) prior to arrival. For reservations cancelled with less than 3-weeks notice, the full deposit will be forfeited.

Cancellation Insurance:

  • We strongly encourage guests to purchase Trip Cancellation Insurance. Insurance may be purchased through an accredited travel agency, banks or major credit cards.