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INN POLICIES

Booking and Rates:

  • You must be a minimum of 21 years of age.

  • A valid credit card  (Visa, Master Card, American Express) and contact information are required to confirm all reservations. 

  • A 2 (two) night minimum stay is required during the regular season, 3 (three) night minimum stay during the Christmas holiday season.

  • 50% of the full reservation amount is charged as a deposit to confirm a reservation (please see the Inn’s Cancellation Policy).

  • Rooms rates and additional fees (if applicable) are quoted in Canadian funds and subject to 5% Goods and Services Tax.  

  • Rates are based on double occupancy. There are a maximum of two (2) guests permitted per room.

 

Check-In:

  • Between 4 and 6 PM.  Earlier or later arrival can be accommodated if previously arranged. Just let us know.

 

Check Out:

  • 11 AM.

 

Please also note the following:

  • Pet Policy:  We allow dogs only. Maximum one (1) dog (up to 50 lbs) per room allowed. Pets are not permitted in the second-floor suite (Joffre room). Pets are permitted only in the lower floor suites (standard queen room) and only one pet-day booking is permitted at a time. Pets must be supervised at all times and not left unattended in the guest room. Please note that we charge an additional $45 Pet Stay fee to cover additional cleaning costs. Pet Stays that are not reserved in advance are subject to a $75 fee. Guide and aid dogs are always complimentary.

  • Kids: We welcome children ages 14 years and older.

  • Smoking Policy: We are a 100% smoke–free facility; this includes electronic and vapour cigarettes on all balconies and porches. Should evidence of smoking be found in your guest room after you have checked out, a $250 cleaning fee will be charged.

CANCELLATION POLICIES

 

Cancellations:

  • Single room bookings: Refunds are issued for any cancellations made 72-hours prior to arrival (4 PM date of check-in). For reservations cancelled within 72-hours of arrival, the full deposit will be forfeited.

  • Group - multi-room bookings: Refunds are issued for any cancellations made 7-days prior to arrival (4 PM on the date of check-in). For reservation cancelled within 7-days of arrival, the full deposit will be forfeited.

Cancellations--holiday/Christmas season:

  • December 17th through January 6th: Reservations can be cancelled without penalty 3-weeks (21 days) prior to arrival. For reservations cancelled with less than 3-weeks notice, the full deposit will be forfeited.

Cancellation Insurance:

  • We strongly encourage guests to purchase Trip Cancellation Insurance. Insurance may be purchased through an accredited travel agency, banks or major credit cards.